HSO Pay outage

Incident Report for HSO Connect UK

Resolved

The issue was related to a complication with our hosting infrastructure.
The issue is unlikely to occur again but we're continuing to refine our monitoring in this area.
Posted Aug 09, 2019 - 02:00 UTC

Investigating

We are currently investigating an outage that occurred after a release at 0950 09/08/2019 NZST (2150 08/08/2019 UTC).
The immediate issue has been resolved and we are investigating the cause.
Posted Aug 08, 2019 - 23:12 UTC